Business Care: Admin SMS and Email Alert in Case of Order Drop
This module allows you to monitor your orders in real time and receive alerts when sales drop. Compatible with Brevo for SMS notifications and configurable to set alert schedules.
Options
This module allows you to effectively monitor your store’s order volume. By comparing the average number of orders per hour to predefined thresholds, it immediately alerts you via email or SMS if sales drop. You can configure the alert frequency and monitoring schedules, including half-day, full-day, and other periods, ensuring optimal responsiveness. Compatible with Brevo for instant SMS notifications, this module helps you anticipate issues and make informed decisions to maintain and boost your sales.
- Facilitates your customer service management
- Module activation / deactivation
- Alert sending configuration via CRON task
- Setting the minimum number of accepted orders
- Defining order monitoring schedules
- Setting two email addresses for alert delivery
- Defining days of the week for receiving alerts
- Enabling / disabling Brevo SMS alerts: configure SMS alerts with your Brevo API key and send SMS alerts to your chosen phone number
- Display of order statistics: total number of orders since store opening, total orders for this year, average orders per hour
This module enables you to react quickly to drops in orders and take corrective actions.
With our module, you can optimize your sales by quickly identifying and resolving potential issues.
The "Admin SMS Alert" module saves you time by sending automatic alerts without the need to constantly monitor your store.
These alerts allow you to enhance the customer experience by maintaining proactive monitoring of your online store's performance.
[Update]: Added time period options for average order count.
[Update]: Added compatibility with PrestaShop 1.6.
[Fix]: Renamed ckc_order_stats_track to ckcorderstatstrack.
Note: Alerts are sent via a CRON task that must be properly configured for the module to work correctly. Ensure the CRON job runs regularly, preferably hourly. For SMS alerts, you need a Brevo (formerly Sendinblue) account and must properly configure your Brevo API key in the module.
Go to the "Modules and Services" section of your PrestaShop admin panel.
Click on "Upload a module" and select the module’s ZIP archive. The module will now appear in the installed modules list and be functional.
Go to the module configuration page. Activate the module. Set the minimum accepted number of orders.
Configure order monitoring schedules. Enter the email addresses to receive alerts. Select the days of the week for receiving alerts.
Enable Brevo SMS alerts (formerly Sendinblue).
Enter your Brevo API key.
Set the phone number for sending SMS alerts.
The CRON URL is provided at the top of the module configuration page after installation. We recommend scheduling the CRON to run every hour.
Example CRON command: rust 0 * * * * wget -q -O - 'http://your-prestashop-url/module/your-module-name/cron' Replace your-prestashop-url with your store URL and your-module-name with the module name.
If everything is correctly configured, the email addresses and phone number entered in the module settings will receive alerts according to the defined parameters.
This module is compatible with PrestaShop version 1.7.5 and above and works perfectly with the latest 8.1 version. Enjoy all advanced features even with the newest PrestaShop updates.
Business Care: Admin SMS and Email Alert in Case of Order Drop
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